Tag Archives: house for sale

In my consulting practice, I never talk about the salesperson’s speaking ability-I always refer to their communication skills. Communication is a two-party, two-action process. In sales communication as in other types of inter-personal communication, each person takes turns speaking and listening. Person A talks and Person B listens to what they say. Then Person B replies and Person A listens to their answer. There is a completed communications loop-hopefully. Continue reading →